TERMS AND CONDITIONS FOR USE OF THE WEBSITE Www.Plovdivwines.Bg

I. SUBJECT OF THE TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before using the website www.plovdivwines.bg.

These Terms and Conditions constitute an agreement between you (as users and/or visitors) and the owner of www.plovdivwines.bg, and aim to regulate the conditions under which the website owner provides the information and services offered on or through www.plovdivwines.bg

The website www.plovdivwines.bg is owned by Plovdiv Wine Routes.

The services are offered only if these Terms and Conditions, rules and clauses in this document are accepted. If you do not agree with these terms – please do not use www.plovdivwines.bg.

By using the website, each User declares that they have the right, authority and capacity to enter into and be bound by these terms.

By accepting these Terms and Conditions, the User gives their explicit consent for their personal data to be processed in compliance with the requirements of the Personal Data Protection Act, both in connection with these Terms and Conditions and the use of the website, as well as in relation to the service provider’s activities, and declares that they are 18 years of age.

The User has the right to object to the processing of their personal data for marketing purposes by sending a written notice to the owner at the specified address or contact email.

By providing information (contact and information related to ordering services) on the website, the service recipient agrees that the service provider may contact the recipient in connection with the information they have sent.

These Terms and Conditions are effective from October 1, 2023.

The services presented on this website are offered only to persons who have reached 18 years of age. If a person who has reached 16 years of age wishes to use the website services, they should do so with the assistance and consent of their parent.

II. DEFINITIONS

For the purposes of these Terms and Conditions, the listed terms are used with the following meaning:

  • “THE SITE”, “THE PAGE”, “THE PLATFORM”, “THE WEBSITE” is the website www.plovdivwines.bg;
  • “USER” is any natural person who uses any of the services of the website www.plovdivwines.bg, only for personal use for non-commercial purposes, provided they comply with and respect all copyrights and corresponding designations;
  • “SERVICES” of the website include access to web browser-provided services and information resources of the website.
  • “PERSONAL DATA PROCESSING” – an operation or operations performed through automatic or non-automatic means such as: collection, recording, organization, storage, blocking, deletion or destruction of data for users of website services.
  • “PERSONAL DATA CONTROLLER” is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of personal data processing.
  • “MALICIOUS THIRD-PARTY ATTACKS” – actions or inactions by third parties that are contrary to internet ethics rules, including but not limited to DoS (Denial of Service – server overload), server penetration, defacement, data theft, etc.
  • “DEVICE” means any device that has access to the Service, such as a computer, mobile phone or digital tablet.

III. PERSONAL DATA PROCESSING

The Provider collects and processes personal data of website users in strict compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. The website owner makes every effort to protect the personal data of site users against unlawful processing. For more information, please read our Privacy Policy.

IV. ACCEPTANCE OF THE TERMS AND CONDITIONS. REGISTRATION

With each use of the website, Users declare that they are familiar with these Terms and Conditions, agree to them and undertake to comply with them.

You can place orders on the website only as a registered user.

Registration gives you the following advantages:

– Order number verification;

– Order status verification;

– Saving User data for future orders.

To register as a User of the website for concluding purchase and sale contracts for products and services, you must enter your email and a password of your choice. After entering it in the registration form, you will receive an automatic email from the Provider that you now have a created account. Your username is your email address.

We will process your information in accordance with our Privacy Policy.

Before clicking the virtual order button, the User must check the corresponding box to indicate that they are familiar with the Terms and Conditions and Privacy Policy and accept them. These actions constitute an explicit electronic declaration within the meaning of the Electronic Document and Electronic Signature Act, declaring that the User is familiar with these Terms and Conditions, accepts them, agrees to them and undertakes to comply with them.

The Provider bears no responsibility in case of providing incorrect data for product delivery by the User. In this case, the Provider has the right to terminate or stop immediately and without notice the provision of Services, and the termination of Service provision is considered automatic termination of the contract.

V. TECHNICAL STEPS FOR CONCLUDING A DISTANCE PURCHASE AND SALE CONTRACT

By clicking the order button, the User makes a binding order for products listed in the cart. All entered data is displayed for review before the binding order is sent.

The Provider will send a notification to the User for registering the Order in their system, which does not have the meaning of acceptance, confirmation or commitment to its fulfillment.

The Provider has the right not to fulfill part or all of the Order for various objective reasons. The Provider may refuse to process an order when there are reasonable doubts that the order is inauthentic, including that it does not originate from the User. In all cases, the Provider notifies the User of this via email. In this situation, the Provider’s sole responsibility is to return any advance payment received for the Product.

In case of inaccurate or incorrect data provided by the User for the email address for sending the product, whereby it is sent to the wrong address, the responsibility lies with the User.

The digital product will be provided to the User through a link to an email address.

The purchase and sale contract concluded between the User and the Provider consists of these terms and conditions and any additional agreements between them.

By sending the order, the User authorizes the Provider to contact them in any possible way when necessary in connection with the placed order.

Once purchased, the program can be used for an unlimited period.

VI. RIGHTS AND OBLIGATIONS OF THE PARTIES

  • Users do not have the right to deactivate or disrupt the functionalities of the website and to carry out malicious attacks.
  • The type and specifics of the possibilities for using the website may be changed unilaterally, at the Provider’s discretion.
  • All users receive the right to use the website services solely for personal/non-commercial purposes in compliance with applicable legislation and the requirements specified in these Terms and Conditions.
  • The content of the website is determined by the Provider, who also has the right to change the content of their website at any time, adding and/or removing sections and/or materials at their discretion.
  • Access to the website may be temporarily suspended or restricted for website maintenance or introduction of new services. Due to the nature of the Internet, continuous access cannot be guaranteed.
  • The user has no right to deactivate or disrupt the website’s functionalities and to carry out malicious attacks.
  • The provider has the right to compensation for all damages, costs and third-party claims that result from violation of these Terms and Conditions and/or unauthorized use of the site’s services.
  • The user has no right to extract through technical means or in a technical manner information resources or parts of information resources belonging to the databases located in the store.

The user undertakes:

  • to provide an accurate and valid email address for correspondence;
  • to pay the price of the product ordered by them;
  • to exercise all care and take the necessary measures that are reasonably required in order to protect their password;
  • not to submit fictitious or invalid orders or other false information. The user bears full responsibility for protecting their password, as well as for all actions performed by them or by a third party through its use.
  • to comply with legislation, these Terms and Conditions, Internet ethics, moral rules and good practices;
  • The owner has the right to deactivate or delete the username and password for access to the user profile of the registered user in the event that the registered user violates the owner’s intellectual property rights over the intellectual property objects contained on the website.

VII. LINKS TO THIRD-PARTY WEBSITES

The website www.plovdivwines.bg may contain special links (links, hyperlinks) to other websites maintained by third parties. The provider bears no responsibility for the legality, completeness, accuracy and timeliness of the content of third-party information resources to which electronic references from this site point, nor for the legality of the activities of these third parties.

The site owner does not operate or control and bears no responsibility for the information, products and/or services found on external sites. Nor do such links represent or endorse the accuracy or reliability of any information, products and/or services provided on or through any external sites, including, without limitation, warranties of any kind, express or implied, warranties of ownership or non-infringement or implied warranties of merchantability or fitness for a particular purpose.

VIII. COPYRIGHT

The entire content of all articles, pages, audio/video materials, logos, graphic images, inscriptions, images and other resources uploaded to the site belong to the Owner and are protected under the Copyright Act of the Republic of Bulgaria and related rights, the Code of Private International Law, as well as EU Regulations for copyright protection. Their unauthorized use is considered a crime and perpetrators will be subject to criminal and civil liability under Bulgarian and international law. Their copying, sharing, reproduction, distribution, broadcasting, transmission, modification or other use leads to copyright infringement and is subject to prosecution and violators bear criminal liability under the Criminal Code of the Republic of Bulgaria

Materials on this Site may not be altered in any way, nor may they be copied, publicly distributed or distributed for any public or commercial purpose.

IX. LIMITATION OF LIABILITY

  • The site owner bears no responsibility for subjective perceptions and interpretation of the accuracy, completeness and usefulness of the site’s information resources.
  • The site owner bears no responsibility for the information (including its completeness and reliability) contained in sites to which this site contains references.
  • The site owner bears no responsibility for any damages suffered by the user resulting from force majeure circumstances or those that are beyond their control and cannot be avoided – such as temporary interruption of website access due to technical reasons and others.
  • The Owner bears no responsibility for damages incurred by the User in connection with any impossibility or lack of access to this site.
  • The site owner bears no responsibility for subjective perceptions and expectations regarding the quality and impact of the audio and video files offered for sale by the User.
  • The site owner owes no compensation or refund of paid amounts if the User is not satisfied with the product.

X. DISPUTE RESOLUTION

All disputes arising from or relating to these Terms and Conditions, including disputes arising from or relating to their interpretation, invalidity, performance or termination, as well as disputes regarding filling gaps in the Terms and Conditions or adapting them to newly arising circumstances, shall be resolved through understanding and mutual concessions.

XI. SEVERABILITY CLAUSE

The fact that a particular provision of these Terms and Conditions is or may be declared unlawful, invalid or inapplicable does not lead to the unlawfulness, invalidity and inapplicability of the remaining provisions of the Terms and Conditions.

XII. APPLICABLE LAW

For all matters not regulated by these Terms and Conditions, the provisions of the current legislation of the Republic of Bulgaria shall apply.

XIII. CHANGES TO THE TERMS AND CONDITIONS

With regard to the periodic supplementation and modifications of the Services, their improvement and expansion, as well as in connection with possible legislative changes that reflect upon them, the Terms and Conditions may be changed unilaterally by the Provider. This change may also be made upon modification of the type, nature or technology of the provided Services, upon termination of the provision of certain Services, as well as upon changes in economic conditions.

When making changes to the Terms and Conditions, the Provider brings them to the attention of Users through their publication on the Website.

XIV. General payment terms:

  1. Payment by debit/credit card via V-POS.
  2. Accepted card types: Visa and Mastercard debit, credit, and business cards.
  3. Transactions are carried out through the MasterCard Identity Check and VISA Secure security programs.
  4. We do not store data regarding the bank cards used for payment through the site.
  5. If a refund is required for a payment made by bank card, the amount will be credited back to the same card.

Payment can be made by credit/debit card or bank transfer. The User must confirm that the credit/debit card used is their own. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. The Provider reserves the right to refuse credit card payments at its reasonable discretion.

The Provider undertakes to provide the service to the User only after the payment for the respective product has been credited to its bank account.

If the amount cannot be collected due to insufficient funds, false bank details, or if the customer refuses the debit despite having no right to do so, the customer must bear the fees generated for each refund or failed transaction by the respective credit institution, if these are a result of their actions.

XVI. WEBSITE OWNER DETAILS

Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:

  1. Provider Name: PLOVDIV WINE ROUTES Association, UIC: 176427657;
  2. Registered office and management address: BULGARIA, Ustina village (4228), 51 NIKOLA PETKOV St.;
  3. Correspondence details: BULGARIA, Ustina village (4228), 51 NIKOLA PETKOV St.

* Official email for customer communication: office@plovdivwines.bg;

* Contact phone: +359888325830;

  1. Registration in public registers: Commercial Register at the Registry Agency under the Ministry of Justice of the Republic of Bulgaria.
  2. Supervisory authorities:

(1) Commission for Personal Data Protection

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592,

Tel.: (02) 940 20 46

Fax: (02) 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg

Website: www.cpdp.bg

(2) Consumer Protection Commission

Address: 4A Slaveykov Sq., floors 3, 4 and 6, Sofia 1000,

Tel.: 02 / 980 25 24

Fax: 02 / 988 42 18

Hotline: 0700 111 22

Website: www.kzp.bg